Events & Bookings

Create church events and manage member RSVPs with Faith Sync's event management system.

Events

Viewing Events

Navigate to Events > Events to see all church events.

The list shows:

• Event Name - Title of the event
• Start Time - When the event begins
• End Time - When the event ends
• Location - Where the event takes place
• Bookings - Number of RSVPs

Creating an Event

1. Click Add Event in the top right
2. Fill in the event details:

Field	Description	Required
Name	Event title	Yes
Description	Full event details (rich text)	No
Location	Where the event takes place	No
Start Time	Date and time event begins	Yes
End Time	Date and time event ends	Yes
Image	Event banner/cover image	No
Is Active	Whether visible to members	Yes
Booking Template	Form for collecting registration info	No

Event Images

Upload an image to make your event more visually appealing:

• Recommended size: 1200x630 pixels (social media friendly)
• Formats: PNG, JPG, JPEG
• Images appear in the event list and detail view in the app

Event Reminders

Automatically remind members about upcoming events via push notifications.

How Reminders Work

1. Church Default Reminders - Set default reminder intervals that apply to all events
2. Event-Specific Reminders - Override defaults for individual events
3. System sends push notifications at the configured times before the event

Setting Up Default Reminders

Configure church-wide default reminders that apply to all new events:

1. Go to Configuration > Event Reminder Configuration
2. Add intervals (e.g., "1 day before", "1 hour before")
3. These apply to all events automatically

Event-Specific Reminders

Override default reminders for specific events:

1. Edit an event in the Events page
2. Scroll to the Event Reminders section
3. Add custom reminders with:
   • Interval - When to send (e.g., "15 minutes before")
   • Target Audience - Everyone or only booked attendees
   • Custom Title - Notification title (optional)
   • Custom Body - Notification message (optional)

Reminder Templates

You can use placeholders in custom notification text:

• {event_name} - Replaced with the event title
• {event_time} - Replaced with start time
• {location} - Replaced with event location

Example:

Title: {event_name} Starting Soon!
Body: Don't forget - {event_name} begins at {event_time} at {location}.

Target Audiences

• Everyone - All members with push notifications enabled
• Booked Attendees Only - Only members who booked/RSVP'd

Bookings

Track and manage event RSVPs.

Viewing Bookings

Click on any event to see its bookings, or view all bookings from the event detail page.

You can filter by:

• Event
• Date range
• Member

Booking Information

Each booking shows:

• Member Name - Who booked
• Event - Which event
• Booking Date - When they booked
• Form Data - Any additional information collected via booking template

Booking Templates

Collect additional information when members book events by creating booking templates.

Creating a Booking Template

1. Go to Events > Booking Templates
2. Click Add Booking Template
3. Give it a name (e.g., "Event Registration Form")
4. Add questions/fields:

Field Type	Description
Text	Short text input
Long Text	Multi-line text area
Number	Numeric input
Date	Date picker
Phone	Phone number input
Yes/No	Boolean checkbox
Single Choice	Radio buttons (pick one)
Multiple Choice	Checkboxes (pick multiple)

Assigning Templates to Events

1. Edit an event in the Events page
2. Select a Booking Template from the dropdown
3. When members book, they'll fill out the form

Exporting Bookings

Export booking data to Excel for further analysis:

1. Go to the event detail page
2. Click Export Bookings
3. Download includes: member information, booking date, all form field responses

Best Practices

Event Creation

• Be Descriptive - Include all relevant details in the description
• Add Images - Events with images get more engagement
• Set Accurate Times - Ensure start/end times are correct for reminders to work properly

Reminders

• Don't Over-Remind - 2-3 reminders per event is usually sufficient
• Time Appropriately - A reminder 1 day before and 1 hour before works well
• Customize for Important Events - Use custom messages for major events

Bookings

• Keep Forms Short - Only ask for essential information in booking templates
• Review Regularly - Check bookings to understand expected attendance
• Export for Records - Download booking data for your records

Troubleshooting

Event not showing in app

1. Verify Is Active is checked in the Events page
2. Ensure the event hasn't ended (past events may be hidden)
3. Check that the start time is set correctly

Reminders not sending

1. Verify reminders are configured in Event Reminder Configuration
2. Check that push notifications are enabled
3. Ensure the event is still in the future
4. Members must have push notifications enabled on their device

Booking form not appearing

1. Ensure a booking template is assigned to the event
2. Verify the template has at least one question
3. Check that booking is enabled for your subscription plan