Privacy Policy

Introduction

Innovations Beyond, Inc ("we," "us," or "our") operates the Faith Sync mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using Faith Sync, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

Information We Collect

Information You Provide

We collect information you voluntarily provide when using the App:

• Account Information: Name, email address, and profile picture when you create an account
• Church Membership: Your association with a specific church or faith community
• Profile Details: Optional information such as phone number, address, date of birth, and household information
• Survey Responses: Answers to surveys created by your church
• Event Bookings: Registration information for church events
• Donation Information: Payment details for donations (processed securely by Stripe)

Information Collected Automatically

When you use the App, we may automatically collect:

• Device Information: Device type, operating system, and unique device identifiers
• Push Notification Tokens: Tokens required to send you notifications about announcements, events, and reminders
• Usage Data: How you interact with the App to improve our services

Information from Third Parties

If you sign in using Google or Apple, we receive basic profile information (name and email) from these services to create or link your account.

How We Use Your Information

We use your information to:

• Provide and maintain the App's functionality
• Connect you with your church community
• Send push notifications about announcements, events, and reminders (with your consent)
• Process event registrations and bookings
• Process donations and send tax receipts
• Allow church administrators to manage their congregation
• Respond to your inquiries and provide customer support
• Improve and optimize the App
• Comply with legal obligations

Data Sharing and Disclosure

With Your Church

Your church administrators can view your profile information, event registrations, survey responses, and donation history. This is necessary for your church to manage their community and communicate with members.

Service Providers

We may share information with trusted third-party service providers who assist us in operating the App:

• Cloud Hosting: Amazon Web Services (AWS) and Heroku for data storage and processing
• Push Notifications: Expo for delivering push notifications
• Payment Processing: Stripe for donation processing (church members and administrators)
• Error Monitoring: Sentry for identifying and fixing technical issues

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests by public authorities.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you request account deletion, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

Church administrators may retain records of your participation in events, surveys, and donations for their internal record-keeping and tax compliance purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure cloud infrastructure with access controls
• PCI-compliant payment processing through Stripe
• Regular security assessments
• Limited employee access to personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information in your profile
• Deletion: Request deletion of your account and personal data
• Opt-out: Disable push notifications through your device settings or within the App
• Portability: Request your data in a portable format

To exercise these rights, contact us at the email address below or use the account settings within the App.

Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: